1. Collection and processing of user data

There are several circumstances in which we request personal data from a user ("User") of the website hosted on https://www.wyndhamresidencesalvorbeach.com/ ("Website"), i.e., information that allows the identification of the User and his/her contact details ("Personal Data"): when you make a reservation, when you register on our Website, subscribe to the newsletter, become a member of our loyalty programmes, send us a contact to request a conference or event for your company, or when you send us the spontaneous or requested application form. The Personal Data collected and processed consists of information regarding name, e-mail address, gender, date of birth, address, telephone number, credit card information and identification document number.

Therefore, the entity responsible for the collection of Personal Data is PG Hotels & Resorts, with registered office at Avenida Engenheiro Duarte Pacheco, nº19, 3ºdt, 1070-100 Lisboa, Portugal and with VAT number 516974394.

2. Use and purposes of the processing of your data

We identify technical information from your computer when you visit the pages of our Website, such as your Internet Protocol (IP), operating system and browser type ("Usability Information").
We use this information to improve the quality of your visit to our Website, and will not disclose it to third parties without your consent.
Usability Information and Personal Data are referred to in this Privacy Policy as "User Data".

3. Access to Personal Data

The company guarantees the means that allow the User to access his Personal Data. If you wish to access your Personal Data, you should contact the company as described herein.

4. Rectification of Personal Data

The User has the right to request, at any time, the rectification of his/her Personal Data, either through his/her User Account or, in particular, under the terms of the Privacy Policy.

5. Security of User Data

To ensure the security of your Data and maximum confidentiality, we treat the information you provide to us in an absolutely confidential manner, in accordance with our internal security and confidentiality policies and procedures.

Whenever you are asked for credit card information, this communication is done via SSL (Secured Sockets Layer) secure line, when you are using browsers that allow SSL, such as Microsoft Internet Explorer or Netscape Navigator.

We will also use SSL on all pages where you are asked for personal information, which means that your information will be sent over the internet in encrypted form. You can tell that you are in secure mode when you see a padlock or key icon in the bottom right or bottom left corner of your screen. Additionally, you may see that the first few characters of the Website url will be "https", indicating that you are accessing a secure server.

However, User Data may be circulated on the network without security conditions and may be viewed and/or used by unauthorised third parties. Should this occur, the Company is not responsible for the theft, destruction or dissemination of User Data.

6. Use of Cookies

When you visit our Website, a small text file (Cookie) is created and saved on your computer disc. This file, by recognising you, will allow you to access the Website more easily and quickly, as well as to personalise the Website according to your preferences.

Most browsers automatically accept these files (Cookies), but you can delete them or automatically set their blocking. In the "Help" menu of your browser you will find how to make these settings. However, if you do not allow the use of cookies there may be some features that you cannot use.

7. Changes to the privacy policy

The company reserves the right to change the Privacy Policy at any time. In case of modification of the Privacy Policy, the date of the last change, available at the top of this page, is also updated. If the change is substantial, a notice may also be placed on the Website.

8. Contact and right to opt-out

If you wish to raise questions/complaints regarding the Privacy Policy; rectify your Personal Data; stop receiving commercial correspondence, including emails from the company; or withdraw your consent to the sharing of your Personal Data with third parties, you can do so by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. .

9. Applicable law and jurisdiction

The Privacy Policy, as well as the collection, processing or transmission of User Data, are governed by the applicable laws of the Republic of Portugal.

Any disputes arising from the validity, interpretation or execution of the Privacy Policy, or which are related to the collection, processing or transmission of User Data, shall be submitted exclusively to the jurisdiction of the courts of the district of Lisbon, without prejudice to the applicable mandatory legal rules.

10. Hyperlinks

The www.wyndhamresidencesalvorbeach.com portal provides access to other web pages managed and controlled by third parties through various links to facilitate users' search for information, content and Internet services, without in any case being considered a recommendation or invitation to visit them.
The realisation of a hyperlink from a web page of another Internet portal to any of the pages of the SynXIS portal must be subject to the following conditions:

• Any hyperlink to the Website will be to its main page or the main pages of the sections it contains.
• Under no circumstances may the services or contents of the company's website be reproduced.
• The web page to which the hyperlink is established will not contain information or content that is illicit, contrary to morality, good customs or public order, nor will it provide content that is contrary to any third party right.
• No false, inaccurate or incorrect statement about the pages of the portal, or the services or contents thereof, will be included.
• No deep-links, IMG or image links or frames will be established with the pages of the SynXIS website without the prior express authorisation of the company.

The establishment of the hyperlink will not imply the existence of relations between the company and the owner of the web page or website from which it is made, nor that the company has authorised the hyperlink or supervised, known, accepted or assumed the services and contents offered on that website.